Returns Policy
Your satisfaction matters—here’s how we handle returns and warranties.
Returns & Warranty Policy
We want you to be fully satisfied with your purchase. Please review our return guidelines below.
1. Eligibility for Returns
Returns are accepted under the following conditions:
The request is made within 15 days of the purchase date.
The item is returned in its original packaging, including all accessories and manuals.
The return applies only to devices with manufacturing defects (not damage caused by misuse, accidents, or unauthorized modifications).
2. Inspection
All returned items will be inspected. If the issue is confirmed to be a manufacturing defect, we will offer a replacement or refund.
3. Non-Returnable Items
We do not accept returns for:
Products damaged by the customer
Products missing original packaging or accessories
Items returned after the 15-day period
4. How to Start a Return
To initiate a return, please contact us at:
info@3dxsolutions.ltd
Include your order number and a description of the issue.
5. Shipping Costs
Return shipping costs may apply unless the return is due to a verified manufacturing defect.
Returns
Submit your return request within 15 days with original packaging and accessories.